“Are you sure you don’t have those in stock?”
The one with the customer who refuses to believe you don't have the pair of shoes they want in stock.
IPGGutenbergUKLtd/IPGGutenbergUKLtd
"Do you have these shoes in my size?"
"Sorry, we're out of stock."
"Really?"
"Yes."
"Can't you just go and check in the stockroom?"
"No, sorry. They're out of stock."
"Are you sure?"
"OK, let me check again."
You go and sit on a pile of boxes in the stockroom. You check your phone. You check Facebook. You go back out to the shop floor.
"Sorry, no, they're definitely not back there."
The one with the pushy customer who thinks you care about their shoe choice.
Chris Wattie / Reuters / Reuters
A customer picks up seven men's black loafers from the display. The shoes all look exactly the same as each other. He shoves them at you.
"I want these in size 9½."
"Sure, OK."
You go to the stockroom to try to find the near-identical loafers. You go back out and give the customer the shoes to try on.
"What do you think of the charcoal shoe on my left foot compared with the olive-black shoe on my right foot?"
"Oh, erm, the one on the right. Definitely."
"Hmmmmm. I think I like the dark-taupe loafer better."
"Sure, definitely. Definitely the dark-taupe one."
"It's decided – I'll take the charcoal loafers!"
You go back into the stockroom. All of the shoes are mixed up because they all look the exact fucking same. You give up, throw the shoes in any old box, and hope the manager doesn't notice.
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